ENTRY REQUIREMENTS: All visitors to Kenya must have a valid passport with at least 4 consecutive blanks pages. Any applicable Travel Documents are the responsibility of the traveller. For further information on Travel permit requirements visitors are advised to contact their nearest Kenyan Embassy or Consulate. https://www.etakenya.go.ke/en

LANGUAGE: Kiswahili and English

TIME: GMT +3

LOCAL SIM CARDS: They can be purchased at the airport on arrival as they require passport verification. You can load our local currency in the M-Pesa app which makes it easy for you to purchase without getting refunds inconveniences.

WI-FI: City hotels have it available in all areas but it might be limited the common areas in the lodges depending on the lodge.

POWER: The city and Town hotels have 24-hour coverage but in the lodges within the parks, they always advise on when they put off their generators mostly at midnight and in the afternoon when all guests have left for afternoon game drives. For special considerations like CPAP machine use, it is good to notify the hotel earlier.

VOLTAGE: 220 Volts/AC50Hz. Sockets are UK style, 3 pin square plugs. Power is from the National Grid in the city/major towns and generator with inverter back up in the Safari Lodges and Camps.

CURRENCY: Foreign currency must be changed at the Bank, Bureau de Change, and Hotel/Safari lodge/Camp/Resort. Major Credit Cards, Master card, Visa, American Express, are usually accepted throughout the country. Where credit cards are accepted, the payment will normally be recorded in US$ regardless of the card’s default currency.

CLOTHING: Dress is mainly informal and should be comfortable as well as practical. Something warm should be brought along for early morning and evenings. Safari clothes are available from hotels/lodges/camps.

BAGGAGE: Where possible, travel light. Baggage space on safari is limited to medium suitcase or soft bag per person plus reasonable amount of hand luggage. There is 15 Kilogram per person limit on all flights to the wildlife sanctuaries. Excess luggage must be stored in your arrival hotel.

WATER: You will find many different of opinion of what is safe and what is not. We recommend for peace of mind, to drink local Bottled Mineral water. It is important to drink plenty of water especially during the hotter months. We would recommend that guests drink at least 2 to 3 litres of water per day to limit the effects of dehydration.

DRINKS: Drinks are only paid for in the All Inclusive packages. Drinks are always charged separately from the Full Board package

HEALTH; East Africa is a safe and secure destination; however, it is a good idea to take a few precautions. Kindly consult your GP or local doctor at least 6 weeks before you travel, with regards: Malaria prophylactics. East Africa is a known malaria area and preventive measures are essential. You are advised to take one of the recommended anti-malarial drugs. Also confirm on Yellow Fever Vaccine compliance. Be sure to wear long sleeved shorts and trousers after sunset and spray the exposed parts of your body with a mosquito repellent spray Remember to protect yourself from direct sun rays with sunscreen cream or safari hat.

DIETARY REQUIREMENTS: For those guests with specific dietary requirement , please ensure the Hotel is notified prior to travel.

GRATUITIES: As a guideline and dependent on how happy you are, we would suggest the following: The General Hotel/Lodge/Camp Staff – Approximately U$ 10.00 per person per day Driver Guides – Approximately US$ 20.00 to US$ 40.00 per person per day

PHOTOGRAPHY AND BINOCULARS: It is good to carry along binoculars as we may not provide for everyone and also a great camera to capture the moments. Please ensure that you have sought permission before photographing local people and their villages. If in doubt, please check with your guide.